Patient Care Coordinator
Quick Apply Full-time 1 hour ago Full Job Description Help Me Speak is looking for a professional, energetic, organized, and driven person to join our team in an administrative role to help support and grow our practice.
Help Me Speak is a leading Pediatric Therapy Clinic in Howard County, MD.
We are a small family owned business and are looking for a Patient Care Coordinator with a proven track record in operations, marketing, and more! The right candidate will be a natural self-starter with strong attention to detail.
We will train on specific task items listed below, though the right fit will quickly and easily pick up responsibilities and manage them on their own.
We are looking for a smart and talented person who wants to be part of an elite, fast-growing organization.
We NEED a fun, vibrant, engaging Patient Care Coordinator to further our exceptional culture as we expand.
Make sure your application (i.
e.
cover letter) reflects this! We are a successful pediatric therapy organization with a start-up mentality driven on delivering the highest quality patient care experience.
We want the smartest, hardest-working people.
We expect a lot, and we reward hard work.
Our boutique private practice is growing at great speed, and the right candidate will thrive in this vibrant, fast-paced environment.
This candidate must not be afraid to do anything marketing, cleaning, customer service, collections, etc.
Skill set:
You have the ability to connect, motivate, and empower all those around you inclusive of excellent customer service, client on-boarding, and have an authentic quality to your sales approach.
You are a charismatic leader who knows how to encourage team members when they are struggling and inspire staff on both good and bad days.
You are not afraid to get your hands dirty and will do any job from scrubbing floors to patient intake calls to advance the progress of the company You are compassionate with a high EQ we work with kids with developmental delays and their families.
You are comfortable managing and leading an administrative team to achieve KRAs in a motivational and empowering way You are a driven go-getter who wants to contribute at the highest level.
You are punctual, reliable, and your actions match your words You are naturally approachable and level-headed.
People like working with you because you know how to have fun while being task-oriented and delivering results.
Strong and fluent oral and written communication.
Extremely detail-oriented you minimize mistakes because you care about getting it right.
You like to work extremely hard you aren't watching the clock because there is always more that needs to be done, and you like that.
You treat any company you work for as if it was your own with a drive and ambition to create at the highest level You are the epitome of a creator, a doer, a leader, & most importantly an effective communicator You have a familiarity with healthcare insurance and basic insurance jargon.
You have experience managing operations and working with lots of different personalities.
You are purpose-driven and driven by making a difference beyond just financial ambition.
You have natural salespersonship and are able to deliver the highest customer service and overcome obstacles seamlessly
Responsibilities:
Create and maintain an incredible work culture that stimulates staff enthusiasm, collaboration, and rapport between colleagues Create and maintain an incredible patient experience and culture that stimulates positive reviews and referral growth Collaborate and report to the executive leadership team to ensure all operations are functioning at the highest level and support any projects, activities, and responsibilities that further the progress of the clinics Facilitate and oversee the entire intake, customer service, and patient onboarding experience to increase patient census, scheduling, and overall growth to multiple clinic locations Become an advocate and liaison between the team and executives Use your sales and empathy skills to engage and influence parents during clinic tours Schedule and conduct interviews with potential staff Coordinate onboarding and training of new staff with therapy teams Ensure therapists are well supported by maintaining inventory through collaboration with staff and clinic director Answer inbound phone calls from clients and potential patients Help to plan quarterly all team events and celebrations And any additional duties that the leadership team assigns as appropriate Requirements:
Strong leadership and management background You are the epitome of everything outlined in our skill-set bullets 5
years of administrative or operational management, or related experience Extremely intelligent and detail-oriented Strong work ethic Outgoing personality with excellent communication skills (written, verbal, interpersonal) Does not get rattled easy and incredible at multi-tasking Results-oriented Experience in pediatric therapy operations (preferred) Strong efficiency skills Extremely strong technology and computer skills Compensation:
Compensation:
$18 to $23 per hour based on experience
bonus structure (overall compensation $37k to $50k based on revenue growth of the practice) Satisfaction in knowing that you are helping children in need and their families Important Steps:
(Pay Attention If You Want To Be Considered) Please include a customized cover letter - this should include 3 examples of how you are a game changer and have tapped into your entrepreneurial spirit Please, no phone calls When you upload your resume, please upload a PDF format.
Job Type:
Full-time Pay:
$18.
00 - $23.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule:
10 hour shift 8 hour shift Work setting:
In-person Office Private practice COVID-19 considerations:
To keep our team & patients safe, we use HEPA 13
air purifiers in all rooms, clean all areas as needed with a 2 step process, and have KN94 masks available for our team.
We ask the parents of our clients to wear surgical masks.
Ability to commute/relocate:
Marriottsville, MD 21104:
Reliably commute or planning to relocate before starting work (Required) Application Question(s):
Why are you currently seeking new employment? What is your desired annual compensation? (transparency is required) What is 1 professional investment you have made in yourself in the past 12 months? What is your biggest pet peeve from your most recent employment? What did you do about it? What is your differentiator as a Front Desk Coordinator? What makes you unique apart from other candidates applying for this role? Education:
Associate (Preferred)
Experience:
Medical management:
3 years (Required) Healthcare Administrative Support:
2 years (Required) Work Location:
One location Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
Help Me Speak is a leading Pediatric Therapy Clinic in Howard County, MD.
We are a small family owned business and are looking for a Patient Care Coordinator with a proven track record in operations, marketing, and more! The right candidate will be a natural self-starter with strong attention to detail.
We will train on specific task items listed below, though the right fit will quickly and easily pick up responsibilities and manage them on their own.
We are looking for a smart and talented person who wants to be part of an elite, fast-growing organization.
We NEED a fun, vibrant, engaging Patient Care Coordinator to further our exceptional culture as we expand.
Make sure your application (i.
e.
cover letter) reflects this! We are a successful pediatric therapy organization with a start-up mentality driven on delivering the highest quality patient care experience.
We want the smartest, hardest-working people.
We expect a lot, and we reward hard work.
Our boutique private practice is growing at great speed, and the right candidate will thrive in this vibrant, fast-paced environment.
This candidate must not be afraid to do anything marketing, cleaning, customer service, collections, etc.
Skill set:
You have the ability to connect, motivate, and empower all those around you inclusive of excellent customer service, client on-boarding, and have an authentic quality to your sales approach.
You are a charismatic leader who knows how to encourage team members when they are struggling and inspire staff on both good and bad days.
You are not afraid to get your hands dirty and will do any job from scrubbing floors to patient intake calls to advance the progress of the company You are compassionate with a high EQ we work with kids with developmental delays and their families.
You are comfortable managing and leading an administrative team to achieve KRAs in a motivational and empowering way You are a driven go-getter who wants to contribute at the highest level.
You are punctual, reliable, and your actions match your words You are naturally approachable and level-headed.
People like working with you because you know how to have fun while being task-oriented and delivering results.
Strong and fluent oral and written communication.
Extremely detail-oriented you minimize mistakes because you care about getting it right.
You like to work extremely hard you aren't watching the clock because there is always more that needs to be done, and you like that.
You treat any company you work for as if it was your own with a drive and ambition to create at the highest level You are the epitome of a creator, a doer, a leader, & most importantly an effective communicator You have a familiarity with healthcare insurance and basic insurance jargon.
You have experience managing operations and working with lots of different personalities.
You are purpose-driven and driven by making a difference beyond just financial ambition.
You have natural salespersonship and are able to deliver the highest customer service and overcome obstacles seamlessly
Responsibilities:
Create and maintain an incredible work culture that stimulates staff enthusiasm, collaboration, and rapport between colleagues Create and maintain an incredible patient experience and culture that stimulates positive reviews and referral growth Collaborate and report to the executive leadership team to ensure all operations are functioning at the highest level and support any projects, activities, and responsibilities that further the progress of the clinics Facilitate and oversee the entire intake, customer service, and patient onboarding experience to increase patient census, scheduling, and overall growth to multiple clinic locations Become an advocate and liaison between the team and executives Use your sales and empathy skills to engage and influence parents during clinic tours Schedule and conduct interviews with potential staff Coordinate onboarding and training of new staff with therapy teams Ensure therapists are well supported by maintaining inventory through collaboration with staff and clinic director Answer inbound phone calls from clients and potential patients Help to plan quarterly all team events and celebrations And any additional duties that the leadership team assigns as appropriate Requirements:
Strong leadership and management background You are the epitome of everything outlined in our skill-set bullets 5
years of administrative or operational management, or related experience Extremely intelligent and detail-oriented Strong work ethic Outgoing personality with excellent communication skills (written, verbal, interpersonal) Does not get rattled easy and incredible at multi-tasking Results-oriented Experience in pediatric therapy operations (preferred) Strong efficiency skills Extremely strong technology and computer skills Compensation:
Compensation:
$18 to $23 per hour based on experience
bonus structure (overall compensation $37k to $50k based on revenue growth of the practice) Satisfaction in knowing that you are helping children in need and their families Important Steps:
(Pay Attention If You Want To Be Considered) Please include a customized cover letter - this should include 3 examples of how you are a game changer and have tapped into your entrepreneurial spirit Please, no phone calls When you upload your resume, please upload a PDF format.
Job Type:
Full-time Pay:
$18.
00 - $23.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule:
10 hour shift 8 hour shift Work setting:
In-person Office Private practice COVID-19 considerations:
To keep our team & patients safe, we use HEPA 13
air purifiers in all rooms, clean all areas as needed with a 2 step process, and have KN94 masks available for our team.
We ask the parents of our clients to wear surgical masks.
Ability to commute/relocate:
Marriottsville, MD 21104:
Reliably commute or planning to relocate before starting work (Required) Application Question(s):
Why are you currently seeking new employment? What is your desired annual compensation? (transparency is required) What is 1 professional investment you have made in yourself in the past 12 months? What is your biggest pet peeve from your most recent employment? What did you do about it? What is your differentiator as a Front Desk Coordinator? What makes you unique apart from other candidates applying for this role? Education:
Associate (Preferred)
Experience:
Medical management:
3 years (Required) Healthcare Administrative Support:
2 years (Required) Work Location:
One location Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
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